Issued by Steve Parish Publishing Pty Limited ACN 010 672 554. Note: the words “we”, “our” and “us” in this “Terms and Conditions” document relate to Steve Parish Publishing Pty Ltd, its officers and employees. The word “you” relates to the user of the site.
This Terms and Conditions document governs the use of the Steve Parish Nature Connect Gallery, including shopping. This Agreement can be accessed at any time from the Terms and Conditions link in the site menu.
SHOPPING TERMS AND CONDITIONS
Purchasing from the Steve Parish Nature Connect Gallery gives customers convenient, quick, easy and secure shopping. Products displayed on the site shopping areas can be purchased using secure online Mastercard, Visa and BankCard transaction facility. Customers can be confident that all of their details are protected by the latest security mechanisms and are used only for purposes of the transaction fulfilment.
All prices within the Steve Parish Nature Connect Gallery are in Australian dollars (AUD$). Items sold within Australia will have the Australian Goods and Services Tax (GST) of 10% added during the transaction process. GST will not be added to overseas purchases. It is the responsiblity of the purchaser in markets other than Australia to pay any taxes and duties that may apply in that country.
(b) Purchases Within Australia
You, the purchaser, will be responsible for all freight and insurance, stamp duty, government charges and other duties and taxes that may be levied.
(c) Purchases Outside Australia
You, the purchaser, will be responsible for international freight and insurance charges and any other import duties, taxes and charges which may be levied in the country of destination. Should you fail to pay these relevant import duties and taxes to the freight company on request, then we will charge any unpaid duties , taxes and charges to your credit card account
We are committed to providing quality products to our customers. However, if you do receive a product that which is faulty or damaged, we must receive your written claim within 14 days of your receipt of the product. If the claim for exchange or refund is authorised by a Company representative then the goods must not have been marked or used and the following details must accompany the product returned: the invoice number, your name and address. You may obtain returns authorisation by contacting our Customer Service Department by email, fax (+61 7 3278 6311) or telephone on 1300 783 837 or for international customers +61 7 3710 2541.
LEGAL WARRANTIES AND LIMITATIONS
You acknowledge that:
(a) to the full extent permitted by law all express and implied terms, conditions and warranties other than the ones set out in these terms are excluded.
(b) you may have the benefit of conditions and warranties implied by the Trade Practices Act 1974 to the extent permitted by law. If we have a liability for breaching a condition or warranty implied by Division 2 of Part V of that Act (other than section 69), it is limited, subject to section 68A(2), at our discretion to:
(i) replacing or repairing the Goods, or paying for their replacement or repair:
(ii) supplying equivalent Goods, or paying for their supply.
(c) we are not liable for any death or injury to any person or loss or damage to property arising from:
(i) the possession, operation or use of the Goods or any items supplied with them;
(ii) any act or omission (including negligent acts or omissions) of us or our employees or agents.
(d) you will indemnify us against any claims made against us by any third party concerning death, injury, loss or damage as set out in subparagraph (c) above.
(e) You will indemnify us against all losses and expenses we may incur due to your failure to observe your obligations under these terms.
NON-ACCEPTANCE OR CANCELLATION OF ORDER
(a) If preparing your order for delivery or the delivery of the Goods is suspended by your instructions or lack of instructions, the price will be increased to recover any extra expenses we incur.
(b) If you cancel the order before delivery but after the Goods are ready for dispatch, we reserve the right to invoice you and charge for all expenses involved in preparing your order for delivery.
(c) If you cancel the order before delivery but after the Goods are ready for dispatch, we reserve the right to charge you for all expenses incurred to that stage.
MATTERS BEYOND OUR CONTROL
We will not be responsible for non-delivery or delay in delivery of the goods caused by any matter beyond our reasonable control, even if that matter exists at the time you agree to these terms. We may deliver those goods at our option at any subsequent time and you will accept them.
The laws of Queensland, Australia govern these terms and conditions and we and you accept the exclusive jurisdiction of the Queensland Courts in any dispute between us.
Should any of these terms and conditions be void or unlawful, these terms and conditions shall be read and enforced as if the void or unlawful term had been deleted.
If you have any questions regarding shopping with the Steve Parish Nature Connect Gallery, please email us or call 1300 783 837 or for international customers +61 7 3710 2541.